Temporary Overrides
This section allows users to turn on/off a restaurant, turn on/off delivery, or adjust lead times immediately for a temporary basis and have them come back on at a designated time.
Example: Please turn off delivery for the night.
Onosys Admin - Manage Temporary Overrides.mp4
The different temporary overrides available. Click on the links for a how to guide.
Delivery Available Override
This setting is used to set a location to not taking delivery orders for a limited time.
Example: Due to the storm tonight, please turn off deliveries until tomorrow.
Delivery Lead Time Override
Allows for the delivery lead time (prep time) to be extended for a limited time.
Example: Due to snow in the area, please extend the lead time on delivery orders to 90 minutes.
Pickup Lead Time Override
Allows for the pickup lead times (prep time) to be extended for a limited time. Pickup in this case also includes curbside, dine-in, drivethrough, and pickup orders.
Example: Due to increased orders, olease extend the lead time on pickup orders to 60 minutes.
Taking Orders Override
This setting is used to set a location to not taking any orders for a limited time.
Example: Please turn off ordering or the night.
The different options available:
No Override
This setting means that there has been no change to the restaurant settings and no override has been placed on the normal settings.
'Yes' or 'No'
An override is in place for that setting.
Revert Date
This is the date for the override to be removed and for the restaurant to fall back to the normal settings. Example: Turn off delivery for the night. In this request, we would set the revert date for the next day, and time to before store opening.